Terms of service

TERMS OF SERVICE

Thank you for visiting L.L.Bean. By browsing our site or making a purchase, you agree to the following terms ("Terms") that govern your interaction with L.L.Bean, including all services, content, and products offered.

1. ABOUT US

The website at L.L.Bean is managed by L.L.Bean ("we," "us," or "our"). By accessing or using our platform, you accept these Terms. If you do not agree, please refrain from using our services.

2. YOUR RESPONSIBILITIES

When using our website and services, you confirm that:

  • You have the legal authority to form a binding contract or have consent from a parent or guardian.

  • You will use our platform lawfully and respectfully.

  • You will not introduce malicious code, disrupt our operations, or misuse our services.

Violation of these commitments may result in the immediate suspension or termination of your access.

3. OUR PROMISE TO YOU

We are committed to providing:

  • Honest and clear descriptions of our products.

  • Secure handling of your personal and payment information.

  • Transparent and supportive customer service.

Please note that our services are provided "as available," and we cannot guarantee continuous or flawless operation.

4. PRODUCT DETAILS

We work diligently to ensure our product representations are accurate. However:

  • Colors and visuals may vary based on your device settings.

  • Pricing, availability, and descriptions can be updated at any time without notice.

  • Special or limited-edition items may have specific conditions outlined in our [Refund & Return Policy].

We reserve the right to limit or cancel orders at our discretion, particularly in cases of suspicious activity.

5. BILLING & ACCOUNT INFORMATION

It’s your responsibility to keep your account and billing details accurate and current. We may decline or cancel orders if:

  • We detect bulk orders from resellers or automated systems.

  • Billing or shipping details cannot be validated.

In such cases, we will make reasonable efforts to contact you for clarification.

6. THIRD-PARTY LINKS & SERVICES

At times, we may offer access to external tools or websites. These are provided "as is," and we are not responsible for their content or operation. Please review their terms before use.

7. FEEDBACK AND SUBMISSIONS

We welcome your feedback, suggestions, and reviews. By submitting content, you grant us the right to use it unless specified otherwise. You are responsible for ensuring your submissions are legal and respectful. We may remove content that breaches these Terms or infringes on others' rights.

8. PRIVACY

Your privacy is important to us. For more information on how we collect, use, and protect your personal information, please consult our [Privacy Policy].

9. PROHIBITED ACTIVITIES

You must not use our site or services:

  • For any unlawful, abusive, or discriminatory purposes.

  • To infringe on intellectual property rights.

  • To attempt unauthorized access to our systems.

  • To distribute viruses, spam, or malicious software.

Breaching these guidelines may result in immediate termination of your access.

10. LIMITATION OF LIABILITY

While we strive to deliver a smooth experience, we are not responsible for:

  • Service interruptions.

  • Errors or omissions in product information.

  • Indirect or incidental damages resulting from the use of our site or services.

Where limits on liability are not allowed, we will restrict our liability to the maximum extent permissible by law.

11. INDEMNIFICATION

If your use of our services leads to a dispute or claim against us, you agree to indemnify and hold us harmless, including covering reasonable legal expenses.

12. TERMINATION OF SERVICE

You are free to stop using our services at any time. We reserve the right to suspend or terminate accounts that violate these Terms or threaten the safety and integrity of our platform.

13. UPDATES TO TERMS

We may revise these Terms periodically. When changes are made, the updated version will be posted here. Continued use of our services after revisions means you agree to the new Terms.

14. GOVERNING LAW

These Terms are governed by the laws applicable to the jurisdiction where L.L.Bean is officially registered.

15. CONTACT US

If you have any questions or concerns regarding these Terms, feel free to reach out to us at [email protected]